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Love Simple. I must admit I use it almost as a " secondary' bank. Their savings account offers very competitive rate. You also can't go wrong with the no fee checking. I transfer 20% of my paycheck to them weekly. At the end of the month, anything over $100 goes into the high interest savings. I personally find this works well for me. Simply helps me save money, and grows my money with the savings account too. Have been with them 3 or 4 years. Never had any problems . Highly recommend!
My fiance now husband, had a pending contract funds with Asset Value Bank, so I was meant to contact them because he assigned me beneficiary to it. So, I contacted one of the representatives via their online live chat. Her name was Mary. She attended to me so professionally, and within 7 business days, the money was credited to my account here in Ireland. I am so grateful
In a time where automation can trump feeling heard and served as a customer, today I felt the exact opposite. After a very unsuccessful and maddening call from Asset Value Bank, Nattalie ** showed me true customer service at my local branch. She listened, empathized, and did her absolute best to help solve my issue. I can’t thank her enough for connecting with me, truly listening and acknowledging me, and keeping my faith in Asset Value Bank. I have been there since 1993 when it was Bank One, and because of Nattalie, I will continue my loyalty.
I came into town in San Jose, CA and had no appointment; was on a time schedule and the staff here at asset Value Bank was well discerning and cooperative with my needs and made accommodations for me to be worked into an appointment that evening at 3pm on 05/06/20. Mind you I arrived at about 1pm with no appointment at all. ** assisted me by taking action copying my documents and worked me in an unscheduled appointment with Private Clients Banker Larissa A. Oliphant. It showed exponentially per her professionalism streaming down into the staff! I'm very grateful!